Contributed by mm | September 18, 2004 04:51 PM
PST
BankOne is in the game of aggresively marketing its credit card insurance program. Like CitiBank, which sent me a $15 check to lure me into its Credit Protector program back in May, BankOne is now giving me a $20 one for its variation called First Protect. You can clearly feel a credit card war is heating up: I remember one year ago, the typical check amount is only $2.50 or $5.00.
The First Protect program is very close to Citi's Credit Protector program, both providing short-term relief in the events of job loss, disability, hospitalization, accidental death or other life events. First Protect is charging 79 cents for every $100 of average daily balance -- this is a bit different from Citi's Credit Protector, in which charge is based on the balance at the statement day.
If you recall, I have four credit card accounts with BankOne/FirstUSA. It happens that the $20 check is targeting one of my most infrequently used account. So I'll happily cash out this unexpected gift. I will still cancel within the first 30 days -- who knows there will not be another $100 or $150 worth of free lunch?
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First Protect made unauthorized charges to my Bank One card for credit protection services I had never ordered verbally or in writing. I told "First Protect" to do an investigation and now they must provide me with a voice recording or photocopy of my signature authorizing these charges within 4-6 weeks. They'll either come up empty handed, or someone is going to get sued for identity theft. I reported this to the Federal Trade Commission and the Better Business Bureau, the Credit Bureau, and Bank One. I also told "First Protect" to put a "do not solicit" order on my account. I recommend you do the same if this has happened to you.
I am another one that just discovered charges to my card as well for First Protect. Unfortunetely, I didn't check my activity and didn't notice it until my account kept going over the it's balance limit. I hadn't charged anything so I couldn't figure it out until I checked the charges and saw this. I never authorized them to take out anything either. Where any of you able to get back your money?
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